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January 2019
July 2017

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Every minute, every dollar, every ounce of energy will go into allowing the show to go on... This has been a tough week for many people for many different reasons. It’s probably been my toughest week as a business owner ever. Saying goodbye to people who have put so much into our mission is heartbreaking and whilst we hope it’s temporary it doesn’t make the conversations any easier. Whilst business owners can often be painted as cold and cruel when dealing with the tough decisions, I can assure you the emotional pain of those decisions hits you harder than the financial ones we’re left to face. We all underestimated the speed and economical impact of this virus but Now is not a time to underestimate yourself. If your a business owner HOLD ON! You owe it to your people, find a way, think outside the box, make the sacrifices and the decisions you need to in order to just hold on. If you’ve lost your job don’t waste your time falling out of rhythm, create a routine, self develop and be the first one hired when we hit the other side! My promise to our team is that we won’t let this be for nothing. We’ll learn from it and in the down time we’ll choose to improve and come back better as people and as a business. We’ll hold onto the long term vision and we’ll make the movements to position ourselves for opportunity after the crisis. We’ll do everything we can to weather the storm! We’ll remember this isn’t about us, as individuals, as a business, industry or country... it’s bigger than that and therefore we won’t play the victim. We’ll bunker down, bounce and we’ll bring them back! #covid_19 #aussiebusiness #surviveandthrive #coronawontstopus #businessmotivation #hanginthere

When you tell yourself to be brave whilst opening up your trade accounts🥺 Seriously though peeps... time to slow down, start thinking and stop following. Is it possible our panic makes what we fear self fulfilling? We fear running out of necessities so we buy more toilet paper, thereby leaving others with less and increasing the panic which eventually leads to the very thing we feared coming true. We fear the market dropping so we ‘sell off’ therefore increasing the declines and losses we feared to start with, once again proving ourselves right. Round and bloody round. The current state of play just reminds me how the masses are controlled by the media and how fear will always get more clicks than joy. I’m not saying #corona isn’t going to shake a few things up. Heck I could be eating my words in a few months if businesses are forced to close but when put in perspective and thought of logically none of what I’m seeing makes sense. This is why the world is like a big game of snakes and ladders, roll the dice and play the game... the only thing in your control sometimes is picking up the dice and giving them a whirl... the rest? well... sometimes we hit a ladder and sometimes we hit a snake, the key is to just keep playing. For those that keep asking, no I haven’t sold anything and no I haven’t ‘stocked up’, i’ll be more than happy to hose off before I fill my house with the white stuff... My advice: simple. When you wash your hands next, take a look at them and ask yourself how you can lend a hand rather than wrestle with a stranger over the last roll of 🧻 Let ‘needs’ determine who gets what not fears or desires. For those trying to profit from the arbitrage created from crisis... well there’s a snake 🐍 waiting for you on the next roll of the dice 😉 good luck with that.

They said go and WORK.... IT....OUT Remember that? You parents or teachers, they would say work it out, not think it out, shout it out, fight it out, learn it out... they just said “work it out”. Put in the work doesn’t mean don’t ask questions and don’t be a good student but it certainly means there’s a time to stop and start applying the information you’ve been given so far. If knowledge was enough everyone would achieve all the goals they’ve ever set. Knowledge is simply one paddle on the boat, if you only row with one you simply row yourself around in circles getting no further down the road. The other Paddle is action ‘the work’, row with just action and you’ll circle back the other way... 🤦‍♂️ it takes both! Accumulate some knowledge then go to work 👊 row your boat with both and you’ll row merrily down the stream towards everything you want😎

The most important meeting that most people overlook! The meeting before the meeting. If you’ve ever taken a new idea or vision straight to the big stage of your business and watched it flop you know what I’m talking about. After spending hours working out the specifics and the delivery it quite often never goes to plan. The reason being is you haven’t looked at the ‘pitch’ from everyone else’s view. How will they hear it? What emotions will it evoke? What conversations will commence post this meeting if I don’t address all their concerns? That’s why every Friday and every Monday I catch up with a select group of staff. No not all senior management! Some from HR, some from sales, some are in their first month and some have worked with me for 5+ years. These are my most important meetings of the week. They’re what we call the meeting before the meetings. It’s the sounding board of the company, the chance for me to throw out ideas and hear what bounces back, it’s the chance for them to throw out ideas and me to listen. It’s the meeting without agenda and without attachment. It’s a chance to build community and keep feeling small regardless of how big we get. It’s the meeting where you can answer the concerns of the many through the voices of just a few. Where we gather momentum around ideas and most importantly enjoy some laughs over a coffee as i tell old stories from “my time”. Whether you run a business or not, find a way to introduce this concept into your life. Your meeting before the meeting could be Mum and Dad hashing out things before the family meeting, it’s about ironing out the creases and building empathy out of different view points, anyone can do this!

Here’s where it all started 😂 seriously who let this kid start a business? Argh the memories, this picture is 10 years ago. A borrowed tie and jacket and a $15 shirt from YD. This is what’s called an evolution not a revolution! I’ve changed so much in 10 years, learnt so much, failed so much! Even got a hair cut 🙌🏻 I remember back then, I was in such admiration of other people I’d meet in business, I’d constantly compare myself to them. The problem was, I was often comparing my first year with their tenth! I’d be comparing my results against theirs, not realising the vast gaps in experience. I saw the polished version of their latest self and success. I didn’t get to witness their failures or set backs so in my mind they never had them! I was the guy that would hear people’s stories of struggle and instantly think they’d just made it up! I’d think... I bet you were always this good! Now I know 🤦‍♂️and now you know! As bill gates said we really do overestimate what we can do in one year and underestimate what we can do in 10. This photo is my proof 😝 Who’s surprised themselves in the last decade? Love to hear about it I’m all ears!

People don’t want your bribery, they want your recognition. Business PEEPS this is for you 🤔 As a younger business owner I used to try and buy my way out of people management problems. I found the problems kept bubbling back to the surface only weeks later. I was using a bandaid for management and found myself blaming staff. I would think “how ungrateful” after all, I’d given them exactly what they wanted! Or.... at least I thought I Had 🤔. Looking back It’s easy to see how I was getting it wrong. People don’t want to be bribed, they want to belong. To be a part of something bigger, to have autonomy without isolation and a true sense of contribution and with it recognition. Few people actually are motivated by $ and there are many other ways to reward people. Today, I sit down with my key team members and use a model I developed over the past decade called the 5 R’s. It’s simple and you can use it, my treat: 😉 Roles Responsibilities Results 🚦 Risks Rewards It’s about clearly defining the role and responsibilities, mapping out what is the Job, above and beyond and considered below par performance. We use a traffic light system for tangible metrics that we can measure for everyone including myself! Identifying the risks that may prevent us from successfully going above and beyond and then letting each staff member create their own reward. You’d be surprised how rarely it’s 💰. Right now we have staff that have requested investment education, time with partners, bucket list surprises, charity contributions and many more. If you’re a business owner I’d be interested to hear how you manage your staff? Or if this is something you could implement in your business moving forward?

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